CC Palace Hotel Roma

Best for / Tips to get it right

Why this one

The CC Palace sits on Via delle Quattro Fontane, a street that puts the Trevi Fountain about ten minutes away on foot and Termini station under ten minutes in the other direction. Of the 47 reviews we read for this piece, 27 mention the location as a reason they would come back. That is 57% of the sample, and it is not a vague compliment. Guests walk to the Colosseum, the Roman Forum and Trajan's Market without touching the metro. The staff is the other pillar. 30 of 47 reviews, 64% of the sample, single out the team. Guests describe being welcomed by name, luggage carried to the room, a birthday celebrated at breakfast. One pilot with more than 20 countries behind him called them among the best hospitality professionals he has met. That kind of line is rare in a Google review and it shows up more than once here. Breakfast lands at 45% and cleanliness at 45% of the sample. The breakfast is 10 euros per person and several guests call it good value for a city where a cappuccino and a cornetto near the Pantheon cost half of that. Rooms are described as stylish and well presented, with large TVs and air conditioning that works in summer. 4.7 out of 5 over 403 Google reviews is the filter this hotel passed, and it is why it is in today's edition.

What guests keep saying

The location and the team dominate. 27 of 47 reviews (57%) name the address as the reason the trip worked, and 30 of 47 (64%) name a person or the team as the reason the stay felt personal. Guests mention Kevin, Stefania and Lorenzo by name in the reviews we read, but we do not publish staff names here. What stays is the pattern: luggage carried up, a birthday celebrated at breakfast, a late arrival met with a smile. The room side repeats cleanliness at 45% and breakfast at 45%. Beds get a mention in 15% of reviews, air conditioning in 13%, the bathroom in 11%. One review describes a small bed and a bathroom door close to it, which lines up with the compact European room layout more than anything structural. The overall tone across the sample is that guests expected less and got more, which is unusual for a four-star in the centre of Rome.

• staffpraised 30 / 64%

  “Friendly and wellcoming staff.”

• locationpraised 27 / 57%

  “Its location couldn’t have been better.”

• breakfastpraised 21 / 45%

  “We were given a very good breakfast here.”

• cleanlinesspraised 21 / 45%

  “Clean rooms and super helpful staff.”

• the bedpraised 7 / 15%

  “Comfortable mattress and pillows!”

• air conditioningpraised 6 / 13%

  “The only solution provided was to turn off the heating.”

• the restaurantpraised 6 / 13%

  “Plenty of restaurants for dinner in walking distance.”

• the bathroompraised 5 / 11%

  “The bed was tiny, and the bathroom door was annoyingly close to the bed.”

• value for moneypraised 4 / 9%

  “Also, the breakfast is a great value and I’d highly recommend it.”

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The bit the hotel does not tell you

The hotel lets you leave luggage after check-out, which several guests mention as the reason they could squeeze a last morning at the Forum before a late flight. The sister property came up in one review as the reason a guest ended up here, and the guest called it a blessing in disguise. If you are arriving early, reception has handled early check-ins before, so it is worth asking when you book rather than assuming.

Who we pictured staying here