citizenM London Victoria Station
Sources: the reviews behind this analysis
We show 4 of the 40 reviews we read, with a direct link to each one on its original site. Open any of them and check that the quote and the count are real.
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DJ h ★★★★ 15 October 2026
“This is our first time staying a a citizen M hotel. They are ultra modern compared to other mainstream hotels. The rooms are small in size, storage space is limited and you have one drawer under your bed for clothing, if you intend to stay...”
Backs up: location Open on Google -
Rob H ★★★★ 29 October 2026
“Great hotel. Clean, tidy, and the staff is very friendly and helpful.<br><br>The room is reasonably spacious. Very modernly furnished. The lights can be fully adjusted using a tablet.<br><br>Good bed and nice shower. Noise from outside is...”
Backs up: staff Open on Google -
avigailber ★★★★★ 18 August 2026
“Wonderful hotel, friendly, courteous and generous staff.. Rooms are small but very comfortable and clean, pleasant lobby, excellent breakfast and perfect location. Highly recommended!”
Backs up: breakfast Open on Google -
Pauline Peters ★★★★★ 9 August 2026
“Amazing hotel! The staff is always friendly and happy to answer any questions - no matter the time of day (literally 24/7!). Because our plane was delayed, we arrived at 3 am in the morning. We let the hotel know beforehand and it posed no...”
How we pick them: one review per published signal, so every percentage can be checked on its own. Nothing is edited, only shortened.
What guests keep saying
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locationpraised 18 / 45%
“Great hotel, excellent location.”
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staffpraised 15 / 38%
“The service and staff were great.”
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cleanlinesspraised 9 / 23%
“Good hotel with clean rooms and nice staff.”
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noiseflagged 5 / 13%
“Right beside victoria but not noisy even though the streets are.”
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breakfastpraised 5 / 13%
“No weekly variety in breakfast, same thing every single day<br>2.”
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the bedpraised 5 / 13%
“Room is as wide as the bed - literally.”
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check-inpraised 5 / 13%
“Five minutes from Victoria station, and they kept our suitcase after check-out, which was the reason we chose it.”
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the restaurantpraised 5 / 13%
“Reasonable prices, very cool vibe great bar lounge area.”
