Eurostars Josefine

Best for / Tips to get it right

Why this one

Eurostars Josefine sits in Mariahilf, a five-minute walk from the metro and a short stroll from the Museumsquartier. The building itself is a lesson in 1920s style: art deco lines, a music lounge stacked with vinyl, and rooms that feel like a film set. Guests talk about the atmosphere before they talk about anything else. What repeats in the 47 reviews we read is the people. 28 of them (60%) single out the staff, often by name, for being friendly and helpful. That is a number you rarely see at this price point. Breakfast follows at 40%, with the breakfast room's hostess getting a mention in almost every one of those. The bar gets 23%: a small, intimate space where the barman remembers your drink. The location scores 38%, which makes sense. You are two minutes from a metro stop, five from the Naschmarkt, and ten from the Ringstrasse. The rooms are not huge, and a few reviews mention a step or two after the elevator, but the overall picture is of a hotel that people return to. One guest came back a year later and was pleased to see the same faces at breakfast.

What guests keep saying

The staff is the headline: 60% of the 47 reviews we read praise them, often by name, for being friendly and accommodating. Breakfast comes second at 40%, with the breakfast room's hostess getting a special mention in several reviews. Location is mentioned in 38% of reviews, usually as a reason to stay again. The bar gets 23%, described as a proper experience, intimate or friendly as you want it. Cleanliness and check-in details like a welcome postcard and a bottle of wine appear in 9% of reviews each.

• staffpraised 28 / 60%

  “Staff is friendly and accommodating.”

• breakfastpraised 19 / 40%

  “The lady serving breakfast stole my heart.”

• locationpraised 18 / 38%

  “Beautiful hotel in a wonderful location.”

• the restaurantpraised 11 / 23%

  “The night bar is a proper experience and as intimate or as friendly as you want it.”

• cleanlinesspraised 4 / 9%

  “Everything was top quality, clean and the staff were always super helpful.”

• check-inpraised 4 / 9%

  “I enjoyed the little touches like a postcard and bottle of wine waiting for me in my room.”

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The bit the hotel does not tell you

The music lounge with thousands of vinyl records is not just decor. Guests can pick a record and play it, which turns an evening drink into something closer to a living room. Ask at reception for the collection and they will show you how to use the turntable.

Who we pictured staying here