Next Level Premium Hotels Lisbon

Best for / Tips to get it right

Why this one

Next Level Premium Hotels Lisbon sits on Rua do Conde de Redondo, a short walk from the main sights, and 947 Google reviews give it a 4.7. We read 35 for this piece. Breakfast is the strongest signal, 12 of those reviews, about a third of the sample, mention it in positive terms. One guest wrote "Excellent breakfast and friendly service". Location shows up in 11 reviews and staff in another 11, so two out of three people who bother to write end up talking about where the hotel is or who works there. The rest of the picture is consistent. Cleanliness appears in 10 reviews, value for money in 8, with phrases like "a very reasonable price for this part of the city". WiFi only gets 4 mentions but the ones it gets are strong, "the WiFi was super fast" from someone running online meetings. The bed appears in 3 reviews ("great quality and comfort of the beds and pillows") and quiet at night in another 3, which matters in a central postcode. Room size is the one topic that splits opinion. The signals show it in 3 reviews on the caution side, alongside clean rooms, a comfortable bed and air conditioning that works. It reads as a compact city hotel rather than a sprawling one, and guests who know what they booked tend to rate it well. For short trips to Lisbon, couples and solo travellers, that trade-off is usually the right one.

What guests keep saying

What repeats across the 35 reviews is breakfast, location and staff, at 12, 11 and 11 mentions each. Phrases like "excellent breakfast", "prime Lisbon" and "very welcoming" show up often. Cleanliness follows at 10 mentions, with one guest describing rooms as "clean but very small" in the same sentence. The lower scores cluster around two specific things rather than the hotel as a whole. One guest reports a storage fee for luggage after checkout, another says the breakfast charge was not what they expected at booking. Room size comes back a few times, and one guest compares the walls to paper. Most of the well-rated stays are short city visits, where breakfast, location and a helpful front desk carry the day.

• breakfastpraised 12 / 34%

  “Excellent breakfast and friendly service.”

• locationpraised 11 / 31%

  “Great location, good breakfast, rooms a bit small”

• staffpraised 11 / 31%

  “The staff were very welcoming 🙏”

• cleanlinesspraised 10 / 29%

  “The rooms are clean but very small.”

• value for moneypraised 8 / 23%

  “It’s quite expensive and cash only.”

• wifipraised 4 / 11%

  “Good service , nice staff and WiFi is top”

• room sizeflagged 3 / 9%

  “Altough the floor of the hotelroom was sticky and the bathroom was a bit cramped.”

• the bedpraised 3 / 9%

  “We had a room for 3 of us and we had a queen bed and a single.”

• how quiet it ispraised 3 / 9%

  “Excellent location, and a very quiet area at night.”

Sponsored pick

True 4Hour Private Tuk Tuk Tour: Discover Lisbon with a Local!

★★★★★ 5 from 90 EUR Book it

The bit the hotel does not tell you

The reviews that rate the hotel highest tend to be from guests who asked the front desk for help on arrival. Directions, restaurant bookings, adjusting the room, that kind of thing. The team gets named repeatedly as the reason people would return, and the same reviews mention walking to the main squares rather than taking taxis. If you are arriving late or want a specific room orientation, email or call ahead and ask, it changes the stay more than the room category does.

Who we pictured staying here