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Madrid

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Sources: the reviews behind this analysis

We show 5 of the 44 reviews we read, with a direct link to each one on its original site. Open any of them and check that the quote and the count are real.

Based on 44 guest reviews read in full4 November 2026
  • Connie Walsh ★★★★★ 26 October 2026

    “A superb, memorable hotel stay that exceeded all expectations. More than anything, the reason for 5 stars was the Front Desk and Guest Experience Team, who went above and beyond to make our stay wonderful -- we really appreciated their...”

    Backs up: staff Open on Google
  • Lisa Williams ★★★★★ 21 October 2026

    “My daughter and I had an absolutely wonderful stay at the Palacio de los Duques Gran Meliá during our visit to Madrid, which was the beginning of a special international trip celebrating my birthday.<br><br>From the moment we arrived, the...”

    Backs up: location Open on Google
  • C.F ★★★★★ 20 October 2026

    “A five-star hotel in the heart of Madrid, with a lovely garden terrace. The best thing about the hotel is the service from all the staff and the food, especially the breakfast. The breakfast, in particular, is the best I've ever had in any...”

    Backs up: breakfast Open on Google
  • S B ★★★★★ 13 October 2026

    “Wonderful Stay in Madrid with Excellent RedLevel Service!<br><br>We stayed here for a few nights in summer while exploring Madrid and had a fantastic experience. The hotel was beautiful, comfortable, and in a great location for exploring...”

    Backs up: breakfast Open on Google
  • Whitney and Robert McChane ★★★★★ 20 August 2026

    “Extraordinary Luxury and World-Class Service in the Heart of Madrid<br><br>Our stay at Palacio de los Duques Gran Meliá exceeded every possible expectation. Traveling as a multi-generational family can often come with logistical...”

How we pick them: one review per published signal, so every percentage can be checked on its own. Nothing is edited, only shortened.

What guests keep saying

  • staffpraised 22 / 50%

    “The staff was friendly, accommodating, and so helpful.”

  • locationpraised 14 / 32%

    “A beautiful hotel in a charming location!”

  • pool and rooftoppraised 10 / 23%

    “Service at rooftop was amazing!”

  • the restaurantpraised 10 / 23%

    “Great hotel, great service and restaurant.”

  • breakfastpraised 7 / 16%

    “Great service too at breakfast!”

  • the bedpraised 5 / 11%

    “The bed and linens are good quality.”

  • familiespraised 5 / 11%

    “Thank you so much, Juanma, and we hope to return soon and enjoy it with our family.”

  • breakfastflagged 4 / 9%

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