Petit Palace Savoy Alfonso XII
Sources: the reviews behind this analysis
We show 5 of the 43 reviews we read, with a direct link to each one on its original site. Open any of them and check that the quote and the count are real.
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Alejandro Rodríguez ★★★★ 29 August 2026
“The location is excellent, but the hotel has suffered normal wear and tear over the years, and maintenance hasn't been sufficient to hide it. The service is just adequate, bordering on poor. (The day we arrived, the chef called in sick, so...”
Backs up: location Open on Google -
Marypat M ★★★★★ 28 August 2026
“Beautiful hotel close to museums. Very helpful and friendly staff. We highly recommend.”
Backs up: staff Open on Google -
Carolina Builes Toro ★★★★★ 27 August 2026
“The hotel is beautiful, with an excellent location near the metro and Cibeles Square. The breakfast is varied and delicious. The staff is attentive and friendly. The rooms are clean and comfortable.”
Backs up: breakfast Open on Google -
Nahla ★★★★★ 19 August 2026
“It was a lovely stay, an excellent location, and a completely renovated hotel. One thing that's different from the Gulf countries is that you're responsible for your own luggage and belongings; you have to carry them to your room, which is...”
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Laura G. ★★★★★ 21 August 2026
“Incredible hotel. Elegant, sophisticated, spotless, with excellent service. Fede, who was incredibly friendly and polite, delivered our luggage and showed us around Madrid. The afternoon shift was also fantastic; they served us when we...”
How we pick them: one review per published signal, so every percentage can be checked on its own. Nothing is edited, only shortened.
What guests keep saying
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locationpraised 26 / 60%
“Wonderful and very well located.”
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staffpraised 17 / 40%
“Very helpful and friendly staff.”
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breakfastpraised 12 / 28%
“The breakfast is varied and delicious.”
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cleanlinesspraised 11 / 26%
“Our room was clean and spacious.”
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room sizepraised 4 / 9%
“Our room was clean and spacious.”
