PortoBay Marquês

Best for / Tips to get it right

Why this one

PortoBay Marquês sits on Rua Duque de Palmela, a side street off Avenida da Liberdade, and it earns its 4.6 over 837 Google reviews mostly on two things. Staff get mentioned in 29 of the 45 reviews we read, location in 27. That is not a small detail. It means two out of three guests walk away talking about the people at reception and how easily they got around town.

What guests keep saying

The pattern across 45 reviews is consistent. Staff come up in 29 of them, location in 27, breakfast in 20. Guests talk about reception being friendly and helpful, about the hotel being well placed for exploring Lisbon on foot, and about the buffet being worth going early for. One review puts it plainly: the staff are incredibly kind and accommodating.

• staffpraised 29 / 64%

  “The staff are incredibly kind and accommodating.”

• locationpraised 27 / 60%

  “Beautiful hotel in central Lisbon.”

• breakfastpraised 20 / 44%

  “Breakfast is delicious, go early.”

• the restaurantpraised 15 / 33%

  “The breakfast was great, and so was the restaurant.”

• cleanlinesspraised 10 / 22%

  “The rooms and common areas are very clean and modern.”

• pool and rooftopflagged 6 / 13%

  “The small rooftop area with its plunge pool is also very pleasant.”

• the bedpraised 5 / 11%

  “Staff was lovely and comfortable room and bed/pillows.”

• how quiet it ispraised 5 / 11%

  “For our three-day stay, we found the location quiet but a bit out of the way.”

• room sizepraised 4 / 9%

  “Our room was spacious, comfortable, and very well-equipped.”

• the bathroompraised 4 / 9%

  “I'd be grateful for the room with a walk-in shower that my parents were given.”

• value for moneypraised 4 / 9%
• pool and rooftoppraised 4 / 9%

  “The small rooftop area with its plunge pool is also very pleasant.”

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The bit the hotel does not tell you

Guests who arrive early in the day and had booked the previous night describe checking in and settling in right away, which is worth knowing if your flight lands in the morning. Several repeat guests also say they sleep well here, one calling it the best sleep in Lisbon. Coffee capsules in the room are not always replenished daily according to one review, so ask at reception if you run out.

Who we pictured staying here