The Principal Madrid Hotel: 5-star, central location

In short

Exceptional service and prime location define The Principal Madrid Hotel.

Best for / Tips to get it right

Best for

Couples on a getaway: 41% of guests note the exceptional service, perfect for a romantic escape.
Food-first travelers: 22% mention the spectacular breakfast, ideal for starting the day right.
Light sleepers: some reviews suggest asking for interior rooms, as street noise may be an occasional concern.

Tips to get it right

Enjoy the terrace views at sunset, it's a highlight for many.
Check if breakfast is included in your booking, it's highly recommended by guests.
Consider reserving a table in advance at the rooftop bar to guarantee your spot, it's quite popular.

Why this one

The Principal Madrid Hotel earns its place in today's publication for its high service ratings. 41% of reviewed guests praise the staff, emphasizing the personal touch and welcoming atmosphere. Their attention to detail is a standout feature. The location receives strong endorsements, with 39% of visitors highlighting the convenience and accessibility to major attractions. The hotel's rooftop terrace is also a frequently mentioned highlight, as 18% of recent guests enjoy the breathtaking views of the city.

What guests keep saying

Based on 49 guest reviews read in full6 August 2026

Guests consistently rave about the hotel's impeccable service, with 41% citing the staff as a key highlight. Many also emphasize the prime location, ideal for exploring Madrid, with 39% complimenting its accessibility to cultural sites and shopping.

staffpraised 20 / 41%

“If you want luxury with a personal touch, stay here!”
locationpraised 19 / 39%

“Spectacular terrace in a prime location.”
breakfastpraised 11 / 22%

“The breakfast is spectacular, very varied and high quality.”
pool and rooftoppraised 9 / 18%

“Spectacular terrace in a prime location.”
the restaurantpraised 9 / 18%

“The location is, of course, perfect, and the bar with its terrace has great views.”
cleanlinesspraised 4 / 8%

“Great location, clean and quiet rooms, and fantastic service.”

Check the sources yourself

We show 5 of the 49 reviews we read, with a direct link to each one on its original site. Open any of them and check that the quote and the count are real.

Katherine K ★★★★★ 20 June 2026

“We had an amazing stay, and the service was excellent , all the hotel staff provided great service at all times. We particularly enjoyed the breakfast, I highly recommend including it into your reservation. We will be back!”

Backs up: staff Open on Google
AZinKWT ★★★★★ 27 June 2026

“Everything about this hotel was perfect. Great rooms, wonderful service, and absolutely perfect location. It was within walking distance from anything you'd want to see in Madrid as well as all the top shopping locations. Highly...”

Backs up: location Open on Google

See the 5 verifiable reviews

The bit the hotel does not tell you

Some guests mention that the breakfast, while widely praised, can be an added expense if not included in your rate. Make sure to verify what your booking entails to avoid surprises.