Thompson Madrid, by Hyatt
Sources: the reviews behind this analysis
We show 5 of the 45 reviews we read, with a direct link to each one on its original site. Open any of them and check that the quote and the count are real.
-
Kay ★★★★ 25 August 2026
“Rooms within the same category can differ quite a lot! So you might be lucky or not. We were not so lucky and got a room significantly less exciting than the pictures and descriptions suggested… The hard product is good except for the lack...”
Backs up: location Open on Google -
Alev Ayvaz ★★★★★ 24 August 2026
“This is our second stay at this hotel. We were so pleased with our first stay that we chose to stay a second time. From the moment we arrived until we left, they were incredibly attentive and courteous. All the hotel staff were extremely...”
Backs up: staff Open on Google -
Jeremiah ★★★★★ 21 August 2026
“Exceptional Stay Fantastic stay at Thompson Madrid through Chase Sapphire Reserve. We arrived early with our family, and the team went above and beyond with a complimentary upgrade. The room was spotless, the staff incredibly welcoming,...”
Backs up: breakfast Open on Google -
Jose Vazquez ★★★★ 8 July 2026
“This was a definate 4.5/5 for me. Fantastic property. My room, a courner suite with terrace, so far is the best room I've stayed in all of Europe. And this is definately the best Thompson hotel I've stayed in the world. The service was...”
-
Klaus Schulz ★★★★★ 8 August 2026
“On our return from our holiday in southern Spain, we initially spent just two days in Madrid to show our son the city. Upon arrival, the service employee, MOUNIER, performed admirably, helping us get our car into the hotel's garage and...”
How we pick them: one review per published signal, so every percentage can be checked on its own. Nothing is edited, only shortened.
What guests keep saying
-
locationpraised 21 / 47%
“Good and pretty quiet location.”
-
pool and rooftoppraised 21 / 47%
“Don't miss the rooftop restaurant.”
-
staffpraised 20 / 44%
“The staff in the lobby were also amazing.”
-
breakfastpraised 16 / 36%
“The rooftop restaurant serves as both breakfast and dinner venue.”
-
the restaurantpraised 16 / 36%
“Don't miss the rooftop restaurant.”
-
cleanlinesspraised 8 / 18%
“The rooms are meticulously maintained and clean.”
