A blend of luxury and excellent service in the heart of Florence.
Best for / Tips to get it right
Best for
- Couples on a getaway: 32 reviews commend the welcoming atmosphere fostered by the staff.
- Food-first travelers: the Milton Bar and Bistrot features prominently, with 16 reviews emphasizing the quality of the restaurant.
- Business trips: the central location and attentive service cater well to corporate travelers.
- Design lovers: the hotel’s elegant decor and charming lobby are appreciated by many guests.
Tips to get it right
- Ask for a room at the back if you are a light sleeper, some reviews mention noise from the street.
- Check if breakfast is included in your booking, as it is a highlight for many guests but may vary by rate.
- Reserve a table at the rooftop bar ahead of time, it’s one of the most praised aspects of the hotel.
Why this one
Tivoli Palazzo Gaddi Firenze stands out for its exceptional staff. With 63% of reviews praising the service, guests appreciate the warm welcome and assistance provided throughout their stay. The hotel’s location is equally impressive, as highlighted by 45% of reviewers who noted its convenient proximity to main attractions. Guests also rave about the breakfast, with 45% mentioning the excellent buffet options that kickstart their day on a positive note.
What guests keep saying
Many guests consistently highlight the staff’s friendliness and helpfulness, with 63% noting their excellent service. The location is another strong point, as 45% of reviews commend it for being perfectly situated for exploring Florence’s attractions.
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staffpraised 32 / 63%
“Thanks again to all the staff.”
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locationpraised 23 / 45%
“Service and location are amazing!!!”
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breakfastpraised 23 / 45%
“Breakfast buffet was also excellent.”
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the restaurantpraised 16 / 31%
“Wonderful lobby and rooftop bar.”
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pool and rooftoppraised 15 / 29%
“Wonderful lobby and rooftop bar.”
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cleanlinesspraised 8 / 16%
“Our room was spacious and clean.”
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room sizepraised 6 / 12%
“Our room was spacious and clean.”
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the bedpraised 5 / 10%
“The bed was incredibly comfortable, and I slept wonderfully.”
Check the sources yourself
We show 5 of the 51 reviews we read, with a direct link to each one on its original site. Open any of them and check that the quote and the count are real.
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leonard Kunka ★★★★★ 28 July 2026
“We stayed at this lovely hotel and would highly recommend it to visitors. Great location, friendly and helpful staff. Breakfast buffet was also excellent.”
Backs up: staff Open on Google -
Troy Streacker ★★★★★ 18 July 2026
“First: The Milton Bar and Bistrot restaurant in the hotel is amazing. They make a great steak, my wife got the Pici with Ragu sauce and she loved her dish. I don’t like tiramisu, and I ate half of my wife’s dessert. The service was world...”
Backs up: location Open on Google
Tuscany Day Trip from Florence: Siena, San Gimignano, Pisa and Lunch at a Winery
The bit the hotel does not tell you
While the rooftop terrace offers stunning views, guests recommend visiting early in the evening to avoid potential wait times during peak hours.
Who we pictured staying here
Couples on a getaway
Loves the cozy atmosphere and excellent dining options at the hotel.
See allFood-first travellers
Drawn to the rave reviews about the hotel's restaurant and breakfast.
See allBusiness trips
Appreciates the central location and attentive service for his meetings.
See allDesign lovers
Fascinated by the hotel's elegant decor and historic charm.
See allWhile you are in Florence
Experiences booked through Viator. We may earn a commission on these, never on your room.
Florence Pizza or Pasta Class & Gelato Making at a Tuscan Farm
Small-Group Wine Tasting Experience in the Tuscan Countryside
Cinque Terre Day Trip with Optional Hiking or Pisa from Florence
